Thursday

May 28th, 2009


Author: Kevan

Finding an original WordPress theme

Posted in Features | No Comments »


Shopping for a good WordPress theme for your blog can be a huge challenge. How do you find one that has all of the elements you need, but still feels original? It seems like anything on the main WordPress Theme Viewer is either forgettable or inadequate, and many of us lack the technical skills to develop a fully-customized theme. Here are six quick tips to help you conquer the boring blog blues, and come out with something that original and dynamic.

Start with the WordPress Themes Directory. As you begin to identity things that work and things that don’t, you can borrow some of the searching tips below and migrate over to Google for some queries YOU think of that span the wider web.

  1. Search by most recent: sometimes the newest WordPress themes are the most advanced and original, so limit your searching by including the current year, or just the past 3 months, etc.
  2. Find one theme you ALMOST like, and visit the homepage of the designer of THAT theme. It’s likely that he/she has created other themes that will be up your alley. Some of my favourite WP theme designers include Allan Cole and Darren Hoyt
  3. Look for themes that are compatible with the latest version of WP (at the time of writing, the current version 2.7, with 2.8 is currently in beta). Again, like tip 1, it ensures your theme will be new and pretty original — for the time being.
  4. Check out people’s personal stashes of WordPress-related bookmarks on del.icio.us. (Here’s mine.)
  5. Find out what specific style of WordPress theme you want, and narrow your search down to those types. For design professionals and illustrators, I’d recommend using queries like “portfolio style wordpress theme” or “photo blog.” Other possibilities might be things like “magazine style” or “2-column.”
  6. Use search.twitter.com to look for themes that are making people talk. On Twitter, following entities I Heart WordPress will give you some pretty good re-tweeted tips.

Of course, any theme you choose will depend on you to take it to the next level with your customizations: modify it enough to make it truly your own.

Wednesday

May 6th, 2009


Author: Neil

Defining Customer Service in Graphic Design

Posted in Features | No Comments »


History has rewarded the graphic designer for being aloof, elusive, and eccentric. Unpredictability in both pricing and productivity, slavery to sudden fits of mis-communcation, and being too creative to play well with others are all reasons why we don’t fit well into today’s corporate reality.

If success and freedom as a freelancer is your goal, it may be time to make yourself aware of the common stereotypes associated with the Graphic Design industry.

Creativity is Not King

It’s certainly not something you hear very often and as a graphic designer it’s probably a statement that makes you cringe. More importantly than the level of creativity and innovation you bring to the table, your biggest asset is your ability to meet and exceed the expectations of your client. Although a wise client with submit to your professional direction, it’s important that you are willing to swallow your pride and sacrifice creative elements if it makes your client happy with the work you produce on their behalf. As a designer, despite your desire to excel creativity, when it comes to providing great customer service, your client is king.

Pick up your Phone

It’s tempting to get in a groove and isolate yourself until you are happy with a final result. Resist this temptation. Be aware that the level of service you offer is influenced by the accessibility you provide for your clients to ask questions and receive status updates. Return e-mails and voice mail within 1 business day and establish a reputation of being reachable the majority of the time. Be proactive in your efforts to be a good communicator and call a client before they call you, in doing so you will ensure your client feels respected and in control of their marketing efforts.

Make Sure the Price is Right

In addition to the uncertainty faced by business people to easily access creative professionals in a timely manner, the worrisome subject of cost is also a difficult issue often encountered. Before you present pricing, ensure you have your information organized and accurate. On larger projects where subcontractors or outside suppliers are involved, be sure you outline the scope of the project clearly to your client and the establish the responsibilities of each supplier you choose to work with. Receive written quotes for printing, development or writing and issue your proposal in writing as well. Do not make vague estimates a part of your quotation process. Take billing seriously, even as seriously as eating the extra cost of a project if you go over budget. By absorbing a small amount of money here and there, issuing an invoice that matches a proposal is far better than losing the trust of a client. I think you would expect the same in any other purchasing situation and by adopting this perspective, it will encourage you to be more careful with your numbers.

Nice to Meet You

Virtual tools make working together easy. If you work with clients that are not local, take advantage of technology to communicate well. If you find yourself working with a client who does work close by, make time, when it’s appropriate to meet over coffee, get proof sign-off in person, or even deliver a final printed product once in a while. By making yourself a part of your clients’ reality, you are making a case for a continuing business relationship. As technology makes working with anyone, anywhere a viable option, your local presence may be the reason a client is comfortable working with you.

Spell Check

Good grammar and spelling are often overlooked in favour of correcting pre-flighting issues or troubleshooting interactive elements. Especially in print design, one word spelled correctly can be the difference between success and epic failure. By using spell check often and paying attention to the little things, your client will never know just how close they were to being unsatisfied.

Every graphic designer is creative. Being creative and knowing what your clients expect in terms of customers service will give you the edge you need to compete and succeed as a Graphic Designer.

Sunday

Apr 19th, 2009


Author: Kevan

Where to find answers from experts

Posted in Ask the Experts | 4 Comments »


Tips for putting the finishing touches on a business proposal. Advice for dealing with a perilous relationship. Walkthroughs on how to build a fence on your particularly sloped backyard. Questions like this can sometimes be solved with a quick Google, by asking your friends, or by taking an old-fashioned trip to the library. Sometimes, though, your question is a little too precise, a little too obscure, or a little too convoluted for those sources to solve.

Thanks to the web, there are now countless services that let you put willing experts and helpful strangers to work answering your unsolved riddles. Below is a brief tour of some of 2009’s best sources for crowdsourced answers.

For non-profits: try Urbantastic

Founded by Vancouverites Heath Johns and Ben Johnson, Urbantastic is breaking new ground for micro-volunteering. If you want to help your city become “a more friendly, more lively, more benevolent place,” you can volunteer from home by completing tasks posted by local charities. As of mid-April 2009, there is now an “Ask a Question” feature, where you can help non-profits find answers to questions ranging from marketing advice to event planning.

Sample question: Where should we get our 2009 t-shirts printed?

On the go, from your phone: try Cha Cha

ChaCha describes itself as “mobile answers.” Call 1-800-2ChaCha from your mobile phone, tweet to @chacha, or text your question to 242242, and “you’ll receive the answer as a text message in a few minutes.” It’s not as new or crazy as you think: just last week, ChaCha officially answered their 100,000,000th question (that’s one hundred million). Questions submitted by you are routed to a subject-matter-expert (a “guide”), and within minutes, you’ll have your answer.

Sample question: Who is responsible for preparation of the president’s budget?

For a business angle: try LinkedIn Answers

Since LinkedIn is the go-to social networking site for business professionals, it means you’ve got thousands of pros gathered in one place eager to establish reputations for themselves. It also means you’ve got a ripe crop of potential question-answerers ready to help you out. LinkedIn’s Answers section lets you tap into the crowd to ask any question you like, receiving multiple answers from multiple perspectives.

Sample question: Which personal finance / budgeting / money tracking / money management software do you prefer and why?

For everything from relationship advice to technology tips: try AskMetafilter

AskMetafilter is one of the web’s mainstays for crowdsourced queries. Since 2003, AskMetafilter has been providing the “hive mind” perspective on countless issues, from personal dilemmas to business propositions. You can post anonymously or with your own username, and the result is a selection of opinions, ideas and opinions that will help you make a well-informed decision. Or, just find some really, really obscure info.

Sample question
: I need advice or a good book to read on how to (i)not let my career and continuing education take over my life and (ii) keep myself from being negatively transformed through stressful experiences.

For live help from a real person: try Skype Prime

Receiving advice from somebody on the phone can be a much more reassuring experience than just blasting a question out into cyberspace and twiddling your thumbs while you wait. Skype Prime connects you in real-time to somebody whose background relates to the help you need, and lets you talk via Skype to walk through your issue. It is a paid service, though, which might be a deal-breaker for people looking for easy online answers.

Sample question: Can somebody show me how to use the clone stamp tool in Photoshop?

For in-depth research and oddball inquiries: try Wikipedia’s Reference Desk

If you can’t make it to your local library, the next best option is Wikipedia’s Reference Desk. Think of it as your opportunity to ask a helpful, diligent expert the weirdest questions you can think of. Although Wikipedia often gets a bad rap in academic circles for being a little too lax on its fact-checking, the fact is that anybody who is dedicated enough to pour hours of effort into editing a public encyclopedia is likely a smart, diligent person.

Sample question: What’s a word meaning misplaced nationalism?

For well-researched answers you have to pay for: try Uclue

Uclue calls itself “a professional, fast, and inexpensive research service.” Name your price (how much you’re willing to pay for an answer), and you’ll have yourself a crew of researchers out looking to earn that bounty. Staffed by former Google Answers Researchers, Uclue specializes in digging up the details on any topic imaginable.

Sample question: How to change your identity (UK)?


Of course, your first go-to source for any questions you may have relating to creative strategy, graphic design, communication arts, branding & identity, web development, marketing & advertising and anything else that needs the creative touch, is us, your friends at Elbowruminations. Send us a note anytime and we’ll be happy to help you out.